Frequently Asked Questions

My Account Information
Your account contains information about all your previous orders at nacpe.com and other personal details. If you forgot your password, would like to see previous orders or would like to change your personal details, please click on My Account.



How do I start earning my credits?
You can purchase courses from this website or call us at 866-622-7364. Your courses will be available for download to your PC.

• Assignment and Objectives, Exams, and Evaluations
  With your course you will also receive all the supplemental course materials. Complete each assignment and the final exam and fax these back to the National Academy.
  
  
• Certificate of Completion
  After completing a course, you simply send us all the finished materials. Upon passing the final test with a grade of 60% or better, we will send you a Certificate of Completion. You should retain your certificates for at least four years and we will likewise maintain copies of your records.
  

I still need help!
If you need additional help with our website or have any additional questions, please give us a call at 866-622-7364.

What if I am licenced to practice in multiple states?
You can usually fulfill the requirements of both states by completing our courses. Give us a call at 866-622-7364 and one of our CPE Specialists will be happy to help you with your particular needs.